{"id":14,"date":"2025-07-17T06:01:40","date_gmt":"2025-07-17T06:01:40","guid":{"rendered":"https:\/\/growthtreads.com\/?page_id=14"},"modified":"2025-07-18T14:57:11","modified_gmt":"2025-07-18T14:57:11","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/growthtreads.com\/?page_id=14","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b720947 e-flex e-con-boxed e-con e-parent\" data-id=\"b720947\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b598a70 elementor-widget elementor-widget-spacer\" data-id=\"b598a70\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f017c6 e-flex e-con-boxed e-con e-parent\" data-id=\"6f017c6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74fce570 elementor-widget elementor-widget-text-editor\" data-id=\"74fce570\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> [15\/7\/2025]<\/p>\n<p>At <strong>Growth Treads<\/strong>, we strive to deliver high-quality agricultural products to your doorstep. Customer satisfaction is our top priority. Please review our refund and cancellation guidelines below.<\/p>\n<p>\u00a0<\/p>\n<ol>\n<li><strong> Order Cancellation<\/strong><\/li>\n<\/ol>\n<ul>\n<li>You may <strong>cancel your order<\/strong> within <strong>12 hours of placing it<\/strong> or <strong>before dispatch<\/strong>.<\/li>\n<li>To cancel, contact us via email at <strong>info@growthtreads.com<\/strong> or call us at <strong>+91-9986169786<\/strong>.<\/li>\n<li>Orders once dispatched <strong>cannot be cancelled<\/strong>.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"2\">\n<li><strong> Return Policy<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Returns are accepted <strong>only if<\/strong>:\n<ul>\n<li>You receive the <strong>wrong product<\/strong>.<\/li>\n<li>The product is <strong>damaged or defective<\/strong> on delivery.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Perishable goods<\/strong> (like fresh fruits and vegetables) <strong>cannot be returned<\/strong> unless damaged or spoiled upon arrival.<\/li>\n<li>You must raise a <strong>return request within 24 hours<\/strong> of receiving the product by providing:\n<ul>\n<li>Order ID<\/li>\n<li>Clear photos\/videos of the damaged\/wrong product<\/li>\n<li>Description of the issue<\/li>\n<\/ul>\n<\/li>\n<li>Our team will review your request and respond within <strong>2 working days<\/strong>.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Refund Process<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Once your return is approved:\n<ul>\n<li>A <strong>replacement<\/strong> or <strong>refund<\/strong> will be processed within <strong>5-7 business days<\/strong>.<\/li>\n<li>Refunds will be issued to your <strong>original payment method<\/strong> (bank\/UPI\/card).<\/li>\n<li>For <strong>Cash on Delivery (COD)<\/strong> orders, we will request bank details for refund processing.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Non-Refundable Situations<\/strong><\/li>\n<\/ol>\n<p>Refunds or replacements <strong>will not be applicable<\/strong> in the following cases:<\/p>\n<ul>\n<li>Product damage caused after delivery.<\/li>\n<li>Incorrect address provided by the customer.<\/li>\n<li>Delay in delivery due to natural disasters, strikes, or unforeseen circumstances.<\/li>\n<li>Partial dissatisfaction (e.g., minor packaging defects without affecting product quality).<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: [15\/7\/2025] At Growth Treads, we strive to deliver high-quality agricultural products to your doorstep. Customer satisfaction is our top priority. Please review our refund and cancellation guidelines below. \u00a0 Order Cancellation You may cancel your order within 12 hours of placing it or before dispatch. To cancel, contact us via email at info@growthtreads.com &hellip; <a href=\"https:\/\/growthtreads.com\/?page_id=14\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Refund and Returns Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/growthtreads.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":6,"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":4960,"href":"https:\/\/growthtreads.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/4960"}],"wp:attachment":[{"href":"https:\/\/growthtreads.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}